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Complaints

Complaint Procedures

The Governing Board believes that the quality of the educational program can improve when the district listens to concerns, considers differences of opinion, and resolves disagreements through an established, objective process.

The Board encourages concerned citizens to resolve problems early and informally whenever possible. If a problem remains unresolved, a formal complaint may be submitted in accordance with appropriate district procedures. Complaints will be investigated and every attempt will be made to resolve the issue at the school level. If the complaint cannot be resolved, appeals may be made to a district level administrator, Superintendent and the Governing Board.  BP 1312

Procedures for complaints concerning district employees are specified in district regulation AR 1312.1.  Procedures for complaints concerning instructional materials are provided in district regulation AR 1312.2

 

Uniform Complaint Procedures

The Napa Valley Unified School District has primary responsibility to ensure compliance with state and federal laws and regulations governing educational programs.  The District’s Uniform Complaint Procedures are used to investigate and seek to resolve any complaints alleging:

  1.  failure to comply with state or federal laws regarding adult basic education, consolidated categorical aid programs, migrant education, vocational education, child care and development programs, child nutrition programs and special education programs and the development and adoption of a school safety plan;
  2. unlawful discrimination, harassment, intimidation, or bullying based on actual or perceived characteristics of race or ethnicity, color, ancestry, nationality, national origin, ethnic group identification, age, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identity, gender expression, or genetic information, or any other characteristic identified in Education Code 200 or 220, Penal Code 422.55, or Government Code 11135, or based on association with a person or group with one or more of these actual or perceived characteristics.
  3. failure to comply with the prohibition against requiring unlawful students to pay fees, deposits, or other charges for participation in educational activities,

Complaints will be investigated and resolved within 60 days of the District’s receipt of the complaint.  Complaints alleging discrimination must be filed within six (6) months from alleged occurrence or when knowledge was first obtained.

The Governing Board has designated the following list of individuals as the District Compliance Officer/Title IX Coordinator, District Section 504/ADA Coordinator, and school site coordinators to receive and investigate complaints and to ensure district compliance with law:

LIST OF DISTRICT AND COMPLIANCE OFFICERS, TITLE IX AND SECTION 504/ADA COORDINATORS

 

          UCP Annual Notice

The District's Uniform Complaint Procedures are specified in Board policy and regulations BP/AR 1312.3 and are available free of charge in the district Office of Human Resources, at each school site and on the district website at www.nvusd.org.

Download Uniform Complaint Form

 

Williams Complaint Procedures 

State law requires notices be posted in each classroom in the district and complaint forms be available at each school regarding whether 1) there are sufficient textbooks and instructional materials available, 2) school facilities are clean, safe, and maintained in good repair, 3) or teacher vacancies exist or teachers are misassigned at the school. A complaint about any of these issues is called a “Williams” complaint after the name of a statewide lawsuit alleging inadequacies in schools.  Parents/Guardians should contact their student’s school principal if the notice is not posted or to obtain a complaint form to file a formal Williams complaint. AR 1312.4

Download Williams Complaint Form

Note-- To Access the BP and AR Links on this page:

Use "public" as the user name and "napavalley" as the password--both without the quotes.